Shipping Policy

1. General Information We are committed to providing you with high-quality furniture and lighting solutions. Please read our shipping policy carefully to understand the terms and conditions regarding the delivery of your order.

2. Shipping Methods & Delivery Timeframes

• In-Stock Items: Products available in our U.S. warehouse are typically shipped within 1-2 business days and delivered within 5-7 business days.
• Made-to-Order & European Imports: Products that are custom-made or imported from Europe have an estimated delivery time of 3 to 5 months. These timelines are subject to change based on production and international shipping conditions.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the destination, product size, and weight.
• Free shipping may be available for qualifying orders, which will be indicated at checkout.
• Any additional shipping fees, such as expedited shipping or special handling, will be displayed before payment confirmation.

4. Order Processing & Fulfillment

• Orders are processed within 1-3 business days after payment confirmation.
• Once your order is shipped, you will receive a tracking number via email.
• We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.

5. Shipping Restrictions

• We currently ship only within the United States.
• We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations.
• Oversized or fragile items may require special shipping arrangements.

6. Delivery & Inspection

• Upon delivery, please inspect the package for any visible damage before signing the receipt.
• If the item is damaged or defective, report the issue within 48 hours of delivery with supporting photos.
• Failure to report damages within this timeframe may affect your eligibility for a replacement or refund.

7. Delays & Force Majeure

• While we strive to meet the estimated delivery time, unexpected delays can occur due to supply chain disruptions, customs clearance, or other uncontrollable factors.
• We are not liable for delays caused by force majeure events, including but not limited to natural disasters, strikes, or pandemics.

8. Returns & Refunds

• Please refer to our Return Policy for details on how to return an item if needed.
• Shipping fees are non-refundable unless the return is due to our error.

If you have any questions regarding our shipping policy, feel free to contact our customer service team.